Shipping policy

Made-to-Order Interior Parts

  • Products covered: Customized steering wheels, interior trim, and upholstery.

  • Lead time: All interior parts are made to order and typically ship within 6-8 weeks from the date of purchase. This window includes production and delivery.

  • Shipping cost (USA): Free ground shipping within the United States (contiguous 48 states, AK/HI included unless otherwise noted).

  • Expedited shipping: Not available for made-to-order interior parts due to production timelines.

Note: Lead times may vary during peak seasons, for highly customized requests, or due to carrier or supply-chain delays. We’ll email you if your order requires additional time.

Merch & Accessories

  • Availability: Ready to ship, unless a product page states otherwise (e.g., pre-order or backorder).

  • Processing time: Typically 1–3 business days.

  • Shipping cost: Shown at checkout (promotions or free shipping thresholds may apply when offered).

Order Splits

Your order may ship in multiple boxes and/or from different facilities. You’ll receive tracking for each shipment as soon as it’s on the way.

Tracking & Delivery

  • A shipping confirmation email with tracking will be sent when your item leaves our facility.

  • Delivery times shown at checkout are carrier estimates and begin after your order ships.

  • Signature may be required for high-value shipments at our discretion.

Address Changes & Order Edits

  • For fastest service, contact us within 24 hours of placing your order to request changes.

  • We’re unable to reroute packages once they have shipped. Orders returned due to an incorrect address may incur reshipment costs.

International Shipping

  • Interior parts (custom): Currently ship free within the USA only.

  • Merch & accessories: International availability and rates (if offered) will be shown at checkout. Buyers are responsible for any duties, taxes, or import fees.

Delivery Issues (Lost/Damaged)

  • Damaged on arrival: Please inspect upon delivery and contact us with photos within 48 hours so we can file a carrier claim and arrange a resolution.

  • Lost packages: If your tracking shows no movement for an extended period or is marked delivered but you didn’t receive it, contact us so we can investigate with the carrier.

Holidays & Peak Periods

Carrier delays and holiday closures may affect transit times. Thank you for your patience during these periods.

Questions? Reach out here with your order number and we’ll help right away.